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Delivery & Returns

Delivery 

Free Delivery when spending over £30, it is within a 5 mile radius of the shop, areas include:

Yarm

Stockton

Eaglescliffe

Ingleby Barwick

Middlesbrough

Kirklevington

Thornaby

How Our Charges are Calculated:

 Click & Collect
£0.00 and up
Free
Local Delivery
£0.00 – £29.99
£3.99
UK Mainland Delivery
£0.00 – £179.99
£20.00
Free Local Delivery
£30.00 and up
Free
1/2 PRICE UK Mainland
£180.00 and up
£10.00

 

 

We aim to get our deliveries to you the next working day. We keep all raw products seperate from 'ready to eat' (RTE) during transit. While in transit your products are kept cold.
Deliveries may take up to 5 days depending on stock, this mainly counts for Exotic meats (if out of stock), but may happen on the odd occasion with other products, we will let you know before hand.

Click & Collect

When choosing 'Click & Collect' you can only pay when ariving at the shop to collect! but if you wish to pay online, just state at the checkout that you do not want it delivered and we will keep it in the shop for you.

When you have fully processed your order, we will let you know we have recieved the order and then will let you know when it will be ready for collect. We can work with you to find the best collection day for you.

We will keep your order for 24 hours then will contact you for confirmation of collection.

 

Returns

If you recieve your item(s) damaged or un-edible, please contact us within 24hrs on raw and RTE products, and we will be happy to resolve the situation best to your demands, be it a refund or a exchange.

 


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